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 Post subject: Windows upgradeinstall stops because of nonexistent software
New postPosted: Mon Feb 04, 2013 11:52 am 

I'm writing this in Safe Mode. My PC won't boot normally into Windows 7 (Home Premium 64-bit). It keeps stalling right after the desktop appears and then a message says it has to reboot, which it does automatically after about a minute. I can't access the sfc command in elevated mode (it keeps saying that it "can't continue"), and Windows Update does not respond at all. I've been forced to do a full image backup of my now-crippled PC with Macrium Reflect, in Safe Mode, because my Acronis TrueImage Home 2010 won't run at all in Windows, and when I do get it to run from its rescue disc it will not recognize or run the image backups that were made with it. I did a clean boot and disabled all non-MS services, but the same problem (automatic reboot) still appears. Yet after all this I can run Windows with no problem in Safe Mode.

I've repeatedly tried to do a repair (upgrade) install using the official Microsoft install disc (includes Service Pack 1) and when it gets done checking for compatibility it says that it can't proceed because there's a Microtek scanner installed, which is NOT true. I do have one, but it's unplugged and I uninstalled the software, then reinstalled it, then uninstalled it repeatedly using both Windows uninstall and Revo Uninstaller, then I've gone through all the files on the drive, deleting leftovers, and I've run regedit and deleted all references to it (about 100). But it still shows up and prevents the repair install.

It looks like my only option now is to do a clean install of Windows and then to try to salvage what files and documents I can from the Macrium backup.

Before I do that I'd like to ask if anyone has any better ideas of how I should proceed, to try to minimize my losses. Thank you.

Frank D


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 Post subject: Re: Windows upgradeinstall stops because of nonexistent software
New postPosted: Mon Feb 11, 2013 3:27 am 

first sorry for late reply...Why don't you Scan your Complete PC using any good Offline AV Scanner like MSS etc.... ?

and yeah doing Clean Install always Good...but use DVD not USB...First Delete all partition than Create new again :) ..after installing install & Update AV :)



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