Try disabling your security Av & Firewall and If the issue is resolved then you may want to change the settings so that it allows the device.
It's a new laptop, so there is no security software installed.
I also tried disabling the system restore to c if it helps. But no luck.
After several failed attempts, I tried using my another 1Tb WD HDD to take an image & it worked fine.
Now the question is does 64-bit OS failed to recognize 3Tb drive, is it supported?
the 3Tb drive is having some problem?