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 Post subject: Eent log question
New postPosted: Tue Mar 06, 2012 4:43 pm 

Hello:
My OS is Dell dim. 3000, win xp home, sp3, Toshiba 320GB USB external HD

I am struggling with a Toshiba external HD that works sometimes but generally turns on and off when first connected. I have done everything imaginable to determine if the problem is with the (new) Toshiba drive itself or within my computer. I thought I had the problem fixed by formatting the drive yesterday with the Device Manger while it was in a working state. After several formats!, I placed a large amount of data/info on the external drive assuming it is now working but this morning the Toshiba drive is right back to turning on and off!!!

My last effort was to look at the Event Log (which I do not know how to read) and saw may events within the time frame of my Toshiba failures so here is the event log info - please help me understand the message and what to do about it...............

Applications:
The description for Event ID ( 0 ) in Source ( gusvc ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped.

System
The system failed to flush data to the transaction log. Corruption may occur.


... I am pretty sure these refer to the faulty performance of the Toshiba drive but then, I really don't know how to interpret an event log entry.
Thanks,
Jim :)


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 Post subject: Re: Eent log question
New postPosted: Mon Apr 02, 2012 5:29 pm 

probably you are having problem with the External HDD Controller
Refer For Toshiba Customer Help Desk If The hardware is still under warranty
-if not , you will be forced to do few tests ! but kindly update us first thank you



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