I don't know if anyone noted this bug. Just found it. Any solutions?

Well I assume Dell XPS' DVD Drive has a bug. Here are the steps to reproduce the bug.

>> Right Click on the desktop, click personalize.
>> Select Desktop Background
>> Scroll Up and the DVD Drive pops out.

Any solution?

Thanks !

What About Safe Mode ?

Ya....

Same prob ?>

when it started ?

Nope. Now I see the problem solved itself. Don't know how...maybe a bug?

If this is consistently reproducible, report the bug to Dell. Else, turn it off and on again!

Doesn't occur now. Updated drive firmware and flashed bios. all seems fine. so far so good...

You flashed the BIOS to fix that bug? You is craaaaaazy!

I didn't, the Dell rep did . And believe it or not I forgot to cross my fingers, but everything went fine .

I'll update BIOS in the first couple of weeks (thank goodness BIOS is dead/dying) but, after that, I want to know everything that's changed before I update it on hardware I rely on. To this point, I've never updated the BIOS on any of my computers outside the 30-day return policy. I don't find it inherently risky per se but it's just a sensitive process and difficult to roll back.

So, as a side note, be sure to read the entire changelog before updating. You may find "Updated to speed up fan 20% under heavy load" is not worth the update if you just use the PC to check email. Also, if there is no changelog, consider a different OEM next time.

With that said, I'm glad your laptop is working as expected now.